MANUFACTURING + EXPORT · SHANDONG, CHINAPlanning a fleet? Let's talk

Support & documentation

The right information.<br/>For your actual vehicle.

Different builds use different components. Start with the vehicle and order details so your request can be matched to the right documentation.

01 / IDENTIFY

Tell us what you have.

Provide your order reference, seating layout and any vehicle or component identification. Do not share passwords or payment-card details.

02 / DESCRIBE

Explain the request.

State whether you need a manual, a replacement part or troubleshooting support. Describe the symptom and when it occurs.

03 / MATCH

Check the specific build.

Compatibility, parts supply and support terms are reviewed against your vehicle and order. Warranty coverage follows the written terms of that order.

Documentation by configuration.

Available source materials cover vehicle operation, electrical components, assembly and accessories. Rather than apply a mixed-model manual to every cart, request the documentation relevant to your vehicle.

Send a support request ↗

Important safety boundary

Brake repair, battery opening and electrical modifications are not tasks to perform from a generic website guide. Use qualified service personnel and the correct manufacturer instructions. Stop using a vehicle if there is a safety-critical fault.

Looking for pre-purchase information?

Download the configuration comparison instead of a mixed-model service manual.

Download PDF ↓